Launch Promotion: Guests

Promotional Period: 31 August 2026 and ends ninety (90) days thereafter (29 November 2026).

These Guest Launch Promotional Terms and Conditions (“Promotional Terms”) apply to the launch promotion (the “Promo”) of Wavela Experiences Limited (“Wavela”) for eligible customers and should be read together with Wavela’s applicable Terms and Conditions and Asset Owner/Host Agreement.

By selecting the applicable acceptance checkbox and proceeding to make a Booking during the Promo Period, you confirm that you have read, understood and agreed to these Promotional Terms.

• The Promo is available to eligible customers (“Guests”) who make Bookings through the Wavela Platform during the Promo Period.
• The Promo Period commences on 31 August 2026 and ends ninety (90) days thereafter (29th November 2026).
• A Booking qualifies for the Promo where it is successfully made and confirmed through the Wavela Platform during the Promo Period (“Qualifying Booking”), subject to availability and the applicable Booking terms.
• These Promotional Terms shall form part of the terms governing each Guest’s Qualifying Booking.

• During the Promo Period, an eligible Guest shall receive a five per cent (5%) discount on the applicable Rental Fee for each Qualifying Booking.
• Unless expressly stated otherwise by Wavela, the discount shall be calculated on the Rental Fee applicable to the Booking and shall not apply to:
  • VAT or other applicable taxes or statutory charges;
  • any applicable payment processing or transaction fee; or
  • any optional add-ons, upgrades or other charges separately identified at checkout.
• The promotional discount shall be reflected in the Guest’s payment summary at checkout and shall not be exchangeable for cash, transferable or redeemable for any other benefit except as expressly provided in these Promotional Terms.
• Wavela reserves the right to refuse or withdraw the promotional benefit where it reasonably determines that a transaction is fraudulent, abusive, made in breach of these Promotional Terms or Wavela’s general Terms and Conditions, or otherwise ineligible.

• The applicable payment processing or transaction fee, where charged in respect of Qualifying Bookings shall be borne by the Guest and shall be separately disclosed at checkout.
• The applicable transaction or processing fee shall be calculated based on the payment method, payment provider and applicable prevailing charges.
• The transaction or processing fee is separate from the five per cent (5%) promotional discount and shall not reduce the value of the promotional discount applicable to the Booking.

• The promotion applies to Bookings made through the Platform during the Promo Period, subject to the availability of participating Listings.
• The Promo is applicable only to Bookings that are successfully completed through the Platform in accordance with Wavela’s standard booking process.
• Wavela reserves the right to exclude particular Listings, services, dates or transactions from the promotion where this is expressly stated on the Platform.

• The Promo does not alter Wavela’s standard cancellation and refund policy as provided in the Host Agreement. Cancellation, rescheduling, no-show and refund requests shall be handled in accordance with said policy.
• Where a promotional Booking is cancelled by the relevant Asset Owner and the Guest is entitled to a refund under Wavela’s applicable policy, the Guest’s refund shall be determined in accordance with that policy.
• A Booking made during the Promo Period shall remain eligible for the promotional discount if the Guest subsequently reschedules the Booking in accordance with the Host Agreement.
• The promotional discount shall continue to apply to the rescheduled Booking, notwithstanding that the new Booking date falls outside the Promo Period, provided that the original Booking was made during the Promo Period.
• Rescheduling remains subject to the applicable availability, notice requirements and approval of the relevant Asset Owner.
• Where the Rental Fee for the rescheduled Booking is higher than the Rental Fee applicable to the original Booking, the Guest shall pay the applicable difference, together with any applicable payment processing fee.
• Where the Rental Fee for the rescheduled Booking is lower than the Rental Fee applicable to the original Booking, the applicable difference shall be issued as Wavela Credit and shall not be refunded in cash. Wavela Credit shall expire twelve (12) months from the date of issue and shall not be redeemable for cash.

• Wavela may amend, suspend or terminate the promotion where reasonably necessary, including for operational, technical, commercial or legal reasons.
• Any amendment or termination shall not affect a Qualifying Booking already made during the Promo Period, except where necessary to prevent fraud, abuse or comply with applicable law.

• By making a Qualifying Booking during the Promo Period, the Guest acknowledges and agrees to these Promotional Terms.
• These Promotional Terms do not otherwise amend Wavela’s applicable Terms and Conditions.
• Nothing in these Promotional Terms limits any rights or remedies available to a Guest under applicable law.
• These Promotional Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

☐ I have read and agree to the Wavela Launch Promotion Guest Promotional Terms and Conditions.

For any questions, concerns, or requests relating to these Terms, please contact us:

Wavela Experiences Limited
5/7 Abioro Street, Ikate, Elegushi, Lagos, Nigeria
RC No. 9553591 || TIN: 2622482977450
Email: support@wavela.io
Telephone: +234 803 079 2058
Website: www.wavela.io