Wavela
Terms and Conditions

Launch Promotion: Operators

Operator / Asset Owner Promotional Terms and Conditions

Effective 31 August 2026 · Promotional Period: 31 August 2026 – 29 November 2026

Introduction

Promotional Period: 31 August 2026 and ends ninety (90) days thereafter (29 November 2026).

These Asset Owner Launch Promotional Terms and Conditions (“Operator Promotional Terms”) apply to the launch promotion (the “Promo”) of Wavela Experiences Limited (“Wavela”) for its participating Asset Owners/Operators (“Operators”), and shall be read together with Wavela’s Asset Owner/Host Agreement and other applicable terms governing the Operator’s participation on the Wavela Platform.

By participating in the Promo, the Operator confirms that it has read, understood and agreed to these Operator Promotional Terms.

1. Promotion Eligibility and Commission Waiver

  • The promotional arrangements set out in these Operator Promotional Terms shall apply to Qualifying Bookings made through the Wavela Platform during the Promo Period, in relation to an Asset or Listing participating in the Promo.
  • A “Qualifying Booking” is a booking successfully made and confirmed through the Wavela Platform during the Promo Period, subject to availability and the applicable booking terms.
  • Wavela may exclude particular Listings, Assets, dates or Bookings from the promotion where this has been communicated to the Asset Owner or is otherwise stated on the Platform.
  • Notwithstanding the standard Platform Service Commission of 11.5% under the Host Agreement, Wavela shall waive the Platform Service Commission on eligible Bookings made during the Promo Period.
  • Accordingly, no Platform Service Commission shall be deducted from the Rental Fee in respect of an eligible Booking made during the Promo Period.
  • Upon expiry of the Promo Period, the standard Platform Service Commission of 11.5% shall automatically apply to subsequent eligible Bookings, unless otherwise agreed in writing between Wavela and the Asset Owner.

2. Guest Launch Discount

  • The Asset Owner acknowledges and agrees that eligible Guests shall receive a five per cent (5%) discount on the Rental Fee for Qualifying Bookings.
  • The applicable payment processing or transaction fee, where charged, shall be borne by the Guest and shall be separate from the five per cent (5%) promotional discount.
  • The promotional discount shall not affect the Asset Owner’s obligations under the Host Agreement in respect of the provision of the relevant Asset, applicable taxes, safety requirements, cancellation obligations or other applicable requirements.

3. Rescheduling of Promotional Bookings

  • Any cancellation or rescheduling of a Booking made during the Promo Period shall remain subject to the cancellation and rescheduling provisions set out in the Host Agreement.
  • Where a Guest subsequently reschedules a Qualifying Booking made during the Promo Period in accordance with the Host Agreement, the promotional discount shall continue to apply to the rescheduled Booking notwithstanding that the rescheduled Booking takes place after the Promo Period, provided that the original Booking was made during the Promo Period.
  • Where the Rental Fee applicable to the rescheduled Booking is higher than the Rental Fee applicable to the original Booking, the Guest shall pay the applicable difference.
  • Where the Rental Fee applicable to the rescheduled Booking is lower than the Rental Fee applicable to the original Booking, the applicable difference shall be issued to the Guest as Wavela Credit in accordance with Wavela’s applicable terms and shall not be refunded in cash.

4. Operator Obligations

  • The Operator shall honour all Qualifying Bookings made during the Promo Period in accordance with the applicable Host Agreement and these Operator Promotional Terms.
  • The Operator shall not make to a Guest, any representation that is inconsistent with the Promo or Wavela’s applicable booking terms.
  • The Operator shall not advertise or represent the five per cent (5%) promotional discount as a permanent reduction in its ordinary pricing.

5. General

  • Except as expressly modified by these Promotional Terms, all provisions of the Host Agreement shall remain in full force and effect.
  • Wavela reserves the right to withdraw, modify or extend the Promotion where reasonably necessary, subject to applicable law and any rights already accrued in respect of confirmed Qualifying Bookings.
  • The promotional commission waiver is temporary and shall not constitute a permanent amendment to the Platform Service Commission specified in the Host Agreement.
  • Wavela may withdraw an Operator’s participation in the Promo where the Operator breaches these Operator Promotional Terms, the Host Agreement or any applicable Wavela policy.
  • Wavela may amend, suspend or terminate the promotion where reasonably necessary for operational, technical, commercial or legal reasons, provided that such amendment or termination shall not affect an eligible Booking already made during the Promo Period, except where necessary to prevent fraud, abuse or comply with applicable law.

BY PARTICIPATING IN THE PROMO, THE OPERATOR / ASSET OWNER ACKNOWLEDGES, ACCEPTS AND AGREES TO BE BOUND BY THESE OPERATOR PROMOTIONAL TERMS.

Contact Wavela

For any questions, concerns, or requests relating to these Terms, please contact us:

Wavela Experiences Limited
5/7 Abioro Street, Ikate, Elegushi, Lagos, Nigeria
RC No. 9553591 || TIN: 2622482977450
Email: support@wavela.io
Telephone: +234 803 079 2058
Website: www.wavela.io